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Start ShoppingThey looked great and sounded great but absolutely wreaked of perfume.
Unfortunately, I lost my Sony XM3 headphones at the airport. I’m totally spoiled to travel with ANC headphones, especially for long trips or overseas. I decided to assuage my frustration at the loss by upgrading to the best available, with all the advancements in technology. I was so happy to see the discount that comes with a refurbished pair of XM6 headphones. I picked the white this time so they’re easier to spot on the floor. I can’t tell that they were ever used. I’m on a trip right now and they’re working good as new.
Unit itself seems ok... But you shipped it with no packaging and hardly any bubble wrap, and the box was obviously bounced around. Plus..the unit had been turned on! I actually knew it was delivered bc another device kept trying to connect to me tv. Weird experience.
We are sorry to hear that you were not satisfied with your purchase. At this time, we ask you to log in to your account and initiate your return for a refund via the 'Returns portal' (located at the bottom of the page by the FAQ section).
Please advise if you have any further questions or concerns. Thank you.
Respectfully,
Customer Support
Secondipity.com
Sent without outside box, this lead to my battery that were supposed to be included to be either missing before or during UPS delivery.
We are sorry to hear that you were not satisfied with your purchase. At this time, we ask you to log in to your account and initiate your return for a refund via the 'Returns portal' (located at the bottom of the page by the FAQ section).
Please advise if you have any further questions or concerns. Thank you.
Respectfully,
Customer Support
Secondipity.com
This is my second time buying these exact headphones from Secondipity and my third time buying Sony headphones from Secondipity. Every time, they arrive like-new and work perfectly. If you're nervous about buying something refurbished, rest assured Secondipity doesn't sell junk, they sell working, like-new products. Buy with confidence and save a good deal of money.
These headphones are GREAT and so comfortable. My wife and I both have our own pairs now and can wear them without discomfort all day long. The sound quality is great and the noise cancelling is amazing, even if they are a couple of generations old now.