Contact information
We're happy to answer questions via email, customer.service@secondipity.com,
Phone assistance is available from 8am-5pm Central time M-F (excluding holidays).
We're happy to answer questions via email, customer.service@secondipity.com,
Phone assistance is available from 8am-5pm Central time M-F (excluding holidays).
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Start ShoppingCame perfect out of the box. No complains about quality, condition, or shipping time. Wife loves em 👌👍
Secondipity delivered again. The A50 arrived looking brand new — you’d never guess it was refurbished. Shipping was fast, and even without the original box, the double‑layer packaging with bubble wrap kept everything protected.This is about my tenth purchase from them, and the deals are unbeatable. I’ve picked up multiple Sony MX headsets over the years, always waiting for the newest version to hit Secondipity so I can grab a white or off‑white pair at a great price. With items arriving in pristine condition, why pay full retail?
I was skeptical but the item arrived and looked brand new and the shipping was so fast
Great service and prompt response to questions. Brand new condition, just missing origin box for 60% off. Will return in the future.
ANC not working
We do apologize for the inconvenience caused. Please log on to secondipity.com and click on 'my account' icon on the top right corner of the site, scroll to the bottom and under 'help and support', click on 'returns portal' to start the return process. As long as you are within the return time frame, a return label will be provided for a full refund upon full return. Thank you.