A little clarity. A better find.

Product conditions.
Clearly defined.

Four conditions. One easier way to shop. Look for the condition label on every product, then check the listing for the details that matter to you.

Find your kind of value.

The same labels you see on our product cards and product pages.

Condition: New

New

A fresh start.

Sold as new. Refer to the listing for packaging details; apparel packaging may vary.

Before you buy

Check the listing for packaging details and the items included.

Condition: Open Box

Open Box

Opened. Still worth a look.

An opened or returned item that may have minor cosmetic marks or non-retail packaging. See the listing for item-specific details.

Before you buy

Review any described cosmetic marks, packaging and included items.

Condition: Used

Used

A second chapter.

Previously used and may show cosmetic wear. See the listing for the item's condition and any described imperfections.

Before you buy

Read the item-specific condition details and review the product photos.

Condition: Refurbished

Refurbished

Restored for what comes next.

Restored to working condition by a manufacturer or refurbisher. Cosmetic wear and packaging may vary; consult the listing for details.

Before you buy

Check the listing for the refurbisher, cosmetic details and any applicable warranty information.

See how refurbishment works →

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