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Box came ripped and poorly taped. Even worse, battery was missing and so I can’t even use this item.
Item missing charger and battery
Everything works great. Blower, charger, etc . Everything seems new. Battery lasts long. Huge saving..
On time delivery and it is working as expected
The trimmer worked, but did not include the guard at the bottom or the handle in the middle. It was also very dirty and the battery was completely dead when I pulled it out of the package. This should’ve been sold on Facebook marketplace for $75.
We greatly apologize for the inconvenience . Please log on to secondipity.com and click on 'my account' icon on the top right corner of the site, scroll to the bottom and under 'help and support', click on 'returns portal' to start the return process and a return label will be provided for a full refund upon full return.
