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Start ShoppingI own two pair of the WH-1000XM4 (different colors), and the WH-1000XM5 just aren't as comfortable. As for the sound quality, I think they're on par, but there's less clamp force on the WH-1000XM5, so the passive isolation isn't quite as strong.
Frustrating place to shop. Search results not sorted intuitively, login is weird with email link, descriptions are general for all product types (referb, new, etc). Once you order you cannot find a way to get back to the main product page, tracking shipping requires a separate app, shipping packaging is poorly packed, and I cannot find the return link anywhere. So frustrating.
Thank you for your feedback and we apologize for the inconvenience this has caused. To find the return link you will need to log on to secondipity.com and click on 'my account' icon on the top right corner of the site, scroll to the bottom and under 'help and support', click on 'returns portal' to start the return process and a return label will be provided for a full refund upon full return or replacement if available. You may need to allow 2 days after delivery to update so you are able to request the return online.
Shippped in packaging that made me nervous, but man, it's like this device was never used! Great price and teceived fairly quickly 👌🏾
Needed More BASE in my New Blacked Out S100!!
In SPADES ♠️!! 👂 🎶 🔊
Arrived undamaged and in perfect condition