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Start ShoppingOrder was never received, UPS advised sender needs to file claim. Company refused to assist, and advised they would no longer respond to my emails asking for help and an explanation as to why they refuse to not open a case with UPS.
Upgrading from xm4s: these feel slightly more premium. I do not find they clamp too hard as some reviews note. Unfortunately, noise canceling in everyday use is not noticeably better (though I have not tried on a plane yet), which was my reason for upgrading. In a blind test I would not be able to distinguish which headphone was which; disappointing with a model coming out 5 years later. The case has grown in size, making it harder to fit in a small bag. Overall, would not upgrade from the 2020 model again. No issues with the refurb that I can tell, except there's no box. They do not appear "used."
Looks brand new at half the cost. So far so good. I do know why people would return it as it takes time to get comfortable Great price great purchase. Great company
Headphones work perfectly.
The housing was broken at the handle, and the item didn't run properly.
Incomplete broken product.
We greatly apologize for this experience. We show that you have requested a return for this item. Once the item is on its way back to us, a refund will then be issued. Again, we apologize for any inconvenience this may have caused.