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Start Shopping… what more can one say. This is the typical experience. I ordered a few other tools with batteries and each either battery missing or dead battery. They don’t even offer to replace or make right. And I’ve been a regular customer - but no longer.
Box came damaged and left open. See photo.
No explanation - typically they would just not include a battery or a functional one … service and quality over past few purchases has been abysmal with poor customer satisfaction. This was my last purchase. See other review at quality of service and delivery.
I guess I must live close to this company's warehouse or something but i ordered this thing yesterday afternoon and it was delivered in less than 24 hours. So that's a win off the bat.
Anyway the box was a bit destroyed and taped back together but the item is as good as new. It's clean and works great. Too early to say as far as durability but it seems very solid and my other Ridgid tools have been great so I'm not worried.
Not what's advertised! Do I have to pay for return shipping since it's not as advertised?
We do apologize for the inconvenience caused. Please log on to secondipity.com and click on 'my account' icon right next to the 'shopping cart' icon on the top right corner of the site, scroll to the bottom and under 'help and support', click on 'returns portal' to start the return process and a return label will be provided for a full refund upon full return.
Now I've only had it for a day but it was packaged well, started right up (90% battery), had the charging cable and within less than a minute I had it playing some music. At only 50% volume it sounded pretty good inside. Good chance I'm going to buy another to pair them up.
Great Tool Just Like you would get at the big box store, but at a better price.
I was a little unsure if these headphones would work, but they have been absolutely amazing. I’ve had them for about a week now they took a little getting used to. Now I love to wear them just doing everyday tasks because they’re so comfortable. The battery also lasts a while. I haven't needed to charge them yet.
We love this radio
Great sound
Loved the price
Loved the speed of delivery
My order was shipped and packed really well and actually arrived a day earlier than expected.
The device itself was in great shape and works like new. I love it! Ended up saving over $100 by buying through this site instead of Amazon!