Ordered 25 cans on black friday and every single one had expired in Oct of that year. Secondipity didn't respond to my email for eight days and then wanted me to spend hours returning each can separately. When I filed a BBB complaint, they blamed me instead of simply replacing them or refunding them.
We do apologize for the inconvenience caused. Please log on to secondipity.com and click on 'my account' icon right next to the 'shopping cart' icon on the top right corner of the site, scroll to the bottom and under 'help and support', click on 'returns portal' to start the return process and a return label will be provided for a full refund upon full return.
I bought 5 formulas on Oct 28, 2024 and it's delivered 3 days later.
Unfortunately, all 5 were expired on Oct 9, 2024. I can't believe this. It's baby food! And secondipity doesn't have Refund/Replace option. I already sent them an email but this is terrible experience.
We do apologize for the inconvenience. We show these have all been fully refunded with no need to return. Thank you.
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Start ShoppingThese headphones are breathtaking. I couldn't stop smiling while listening, and the price that i got them for makes it even better. I thought it would be years before i could get these. They work great with Nintendo Switch 2 as well. Thanks!
Very comfortable and sound great. Looked like they were new. I got a great deal. Thank you.
It arrived in bad condition, but despite that, they sent me the replacement quickly. Thank you.
Items from secondipity is a hit or a miss these days but the two scrubbers I received were brand new still sealed in its original clamshell packaging
The tool came just as expected.. Brand new aside.. No signs of use.. Was tested and it worked..
Item arrived earlier than expected and without the original packaging I would have immediately discarded anyway. Everything else was included and looked brand new. Thanks!
They look like new, as described, just without the original box. They're also definitely the best noise cancelling headphones out there.
Absolutely horrible experience! I ordered an item, but when the package arrived, it was completely empty. I contacted customer service immediately, and their response was beyond frustrating. They claimed the courier company weighed the package at 1.5 lbs, so apparently, it’s my problem that the contents were missing? How does that even make sense? I received an empty box with no product inside, and they’re just brushing it off like it’s normal. Avoid this company if you value your time and money!
These are not HP batteries. Picture is misleading. After checking SKU/ UPC it shows the basic battery starter pack. Not sure why they havent Corrected this
We apologize for the inconvenience. Please log in and request a return.
It is not high performance batteries like on photo. They shipped just regular batteries
We apologize for the inconvenience. Please log in and request a return.