I received the package quickly. Unfortunately the battery and charger were missing from the box. I have shipped the package back. I ordered another blower with battery and charge which I received today. It is also missing the battery and charger (the box even says on the outside "Missing Battery" though it did include what appears to be a bag of shower door parts. It would be one star but the shipping has been fast and so far customer service has been responsive.
This is not the experience we hoped you would have with us. For this we truly apologize. If you wish to return the item for a full refund please to go to your account and request your return within your order history. Once this is done, the system will provide a label for you and an option for a refund or a replacement if any are available. We value you as a customer and look forward to continuing to do business with you.
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Start ShoppingThanks! Product arrived just as promised and the support team was very responsive and answered my questions very quickly. Happy holidays!
I was fortunate enough to have lucked out with a amazing deal from Secondipity on Black Friday. I believe there was only one refurbished receiver listed. So a lot of people were questioning if it was legit. Well I received the receiver yesterday and not only was it exactly as described and works flawlessly but it was packed impeccably well. Highly recommend Secondipity and a very satisfied.
fantastic seller with amazing product
Arrived fast, this item is basically brand new!
Great product excellent condition.
The trimmer worked, but did not include the guard at the bottom or the handle in the middle. It was also very dirty and the battery was completely dead when I pulled it out of the package. This should’ve been sold on Facebook marketplace for $75.
VERY SATISFIED,ALL TOOLS ARE LIKE BRAND NEW ,AND SOME WERE STILL UNOPEND. WILL SHOP SECONDIPITY AGAIN .
So far so good. Received it couple weeks ago. Only complaint is the product was delivered in a box without any foam or packing material so the product was loose, sliding around when it came. I am aware it was an open box but I figured to mitigate damage during shipment something would have been inside to make sure nothing gets broken during transit.
Works as good as hoped for. Arrived quickly and in like new condition. Tested and works great!